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PLEASE NOTE  If you use ePortal DO NOT upgrade Facility

or ePortal. Contact IT Services who will carry out both

upgrades for you. Telephone 01629 537777 Option 1

or log a support call via the Extranet 



 If you have not already printed the instructions published on the Derbyshire Extranet Bulletin Board for using Skillspace and downloading the upgrade files, they can be opened by clicking on the links below.


1 How to Download Facility Upgrade December 2013 (843 KB)


2 Upgrading Facility to 13_3 (112 KB) 


Facility Upgrade Version 13.3.10


The December 2013 Facility Upgrade enables you to prepare and create your Census return on Census Day; Thursday 16 January 2014




Please note:

  • Only upgrade Scheduler IF you use this
  • Only upgrade Document Storage IF you use this

If you are actively using Document Storage or Scheduler and require upgrade guidance then please contact the School Training and Support team.

If you experience any problem with downloading any of these files or documents then please contact The School Training & Support team either by:



Logging a call via the Extranet: https://derbyshire.inthehive.net/extranet/forms/sm_support.html

Emailing caya.schoolsupport@derbyshire.gov.uk 

Telephone - 01629 536789


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